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To all our Service Users and Families.

On behalf of our colleagues at Flexi, we would like to thank you for giving us an opportunity to serve you. We look forward to continuing to serve you as your trusted care partners and we will continually strive to provide you with the quality service and tailored health care solutions that will help you and your loved ones achieve your living ambitions in the right way.

Felix & Loreen.

Flexi care agency.

At Flexi we values both our Service users and their family members equally. We are proud to be a supporting partner to Coventry and Rugby CCG, Warwickshire North CCG and South Warwickshire CCG and the Independent Healthcare Sector, helping to deliver the highest standards of care to service users. We are also the chosen service provider for one of the best Care Home settings in the country if not in the world, The Royal British Legion Care Homes (Galanos House). It is rewarding working in partnership with the leading care provider exclusively to ex-service people and their dependents. Tutor Care Training group, Discover 1553, Bespoke Training Services UK LTD (BTS), Hestraining Ltd , CAMs and Health Link are our specially chosen Training Institutions to provide our staff with expert training and skills development that allows them to be the best healthcare professionals that the nature of the profession demands. Our Team Leaders and Management staff are Trained as trainers and equip our staff with In-House Training needs, Induction and Refresher workshops.

Working in an adaptive and flexible manner reassures our service users that we are the right people they can trust to help them meet their set day to day living goals. At Flexi we will provide you with the same high level of service and staffing solutions whether you are an individual in your own home setting or a large NHS Trust. From our staff selection to specialist training we provide both in house and external, we will equip our staff to be dedicated to ensuring that you receive the best care service you can’t match anywhere else. Our senior team member’s works close with your organisation in order to get regular feedback on our staff performance. The information provided by organisations and families plus service users helps us shape our training and supervision hence we keep on improving from time to time. Given our high standard of training and the quality of our staff, it’s fair to say our charges and costing is very reasonable. Because we are transparent with our services, we can provide you with any required information provided it doesn’t breach our confidential and General Data Protection Regulation (GDPR) Policies.

In accordance with our equal opportunity Policies, we monitor our recruitment procedure closely. These policies and the others are regularly updated by Citation Professional Solutions Ltd Health and Safety Executives. Citation develops and updates our Policies and procedure as well as representing Flexi as our Legal Partners. W & P Assessment and Training ltd supports us with clinical, Health and Safety and General Policies and Procedures. Crombies Chartered Accountants balances our books, audit our accounts and files the accounts at the end of each financial year.