Our Team


Felix Marufu.
Fortunate Felix Marufu is the Director of Flexi Coventry Limited. Felix has been working at Director level since 2005 and has successfully managed a number of care agencies until Flexi was founded in 2012. Felix is 20 years post graduate qualified Mental Health Nurse (RMN) with an Hon Degree. He is Qualified as Train the Trainer and assist with in-house training and induction for new starters. Felix also holds an NVQ Level 7 Diploma certificate in management Health and Social Care.

Director Message.

Better Days Ahead

I write this message in the middle of what has been a difficult year. I would like to take a chance to reflect and thank you all our service users, families, staff and key stake holders on what has been a challenging year. 2021 has been a year in which the exceptional work we do as a front line key workers, has been widely acknowledged by the whole country in a way never witnessed before. And most importantly by us at Flexi given the complexity health conditions of our service users.

I know you may have had very little time of your own to pause and reflect this winter due to being busy making sure our service users, their families, your own families and others are safe. It’s hard to find the right words to express my gratitude for what you and your colleagues have done on behalf of Flexi and our service users. 

Your bravery and commitment in the face of the Covid challenge have left me very impressed and proud as the Captain of the Flexi ship. The way you’ve kept delivering kind, safe and effective care, in the face of the new difference has been amazing. On behalf of everyone at Flexi thank you again.

2021 will also be remembered as the year in which equality, diversity and inclusion shaped the national and international conversation. From Black Lives Matter to the health inequalities exposed by Covid-19. At Flexi we pride ourselves in our inclusion and equality processes and policies. With more than 20 spoken languages from more than 15 original backgrounds, we feel we are well represented. While we value and celebrate our existing diversity and professionalism, we will continue  to keep working hard in 2022 to improve the fairness in our processes and practice. We will highlight inequalities and unfairness whenever we see them, or are brought to our attention. We will continue to work with our stake holders and partners to help put things right.

At Flexi, we will always be right behind you, doing everything we can to support you. 

Best wishes for a safer and brighter 2022

Captain and the whole management and senior team.

Yours Commander in Chief


Email- Felix.marufu@flexicoventry.co.uk


Loreen Marufu

Loreen Marufu.

Loreen R C Marufu is the Registered Manager of Flexi Coventry Limited. Loreen was appointed registered manager in 2012 and has held the position since then. Loreen is a Registered General Nurse (RGN) with 21 years post graduate experience on the field. Loreen is also the Responsible person for Flexi.








Deputy Manager.

Jesman Muzemba.

With over 8 year experience in the care industry Jesman will make sure that we will provide the best care for your loved ones.  For your enquires and day- day needs she can be contacted any by email.

Email- jesman.muzemba@flexicoventry.co.uk






I would like to take this opportunity to congratulate us on yet another promising year of success, new staff, new clients and new targets. 2021 has so far been a successful year and we have seen ourselves grow from strength to strength, expanding our client base and stabilising Flexi in the wake of global economic crisis.

A huge credit to our dedicated employees, managers, team leaders, senior staff, IT personnel and other in-depth experts who helped us achieve a strong position as leaders in care giving to our partners and local authorities. With our strong client focus, extensive knowledge and training in the care giving department, effective organisation and skilled, dedicated employees, we are leaders in our region.
All our staff shares the down to earth, ethical and client centred approach that is formulated in the Flexi philosophy –EXCELLENCE THROUGH EXPERIENCE– Everything we do at Flexi has the aim of strengthening our long term goals of remaining as one of the leaders in the trade.

Our Registered Manager Loreen strongly believes in the inherent capabilities of people, which is why everyone at Flexi is provided with opportunities for training and growth based on their capabilities.

Our management team proves that it is not just good housekeeping at our workplaces, but our entire operations shall be well organised on every level and every place we visit or work at.

Lastly thank you to all staff for your continued hard work during the year. Good luck wishes to those completing their NVQ training at all levels.

Thank you.